Company Overview

Company Overview

Commonwealth Bank

PT. Bank Commonwealth (“Commonwealth Bank”) is a subsidiary of the Sydney based Commonwealth Bank of Australia (CBA), the largest financial company listed in Securities Exchange and included Morgan Stanley Capital Global Index in Australia.

The presence of Commonwealth Bank is part of CBA’s long term strategy to expand its business in Asia Pacific, particularly in Indonesia and China. In Indonesia, it was marked with the opening of its representative office in 1992.

In 1997, CBA established a joint venture to provide corporate banking services to Indonesian business entities, and then it became Commonwealth Bank, with CBA as a majority shareholder in 2000.

In 2007, as part of an expansion plan to develop Small and Medium Enterprise (SME) market, Commonwealth Bank acquired the Surabaya-based Bank Artha Niaga Kencana (ANK), which had a strong presence in Eastern Java. The acquisition established it to strengthen the SME business and broader reach to Eastern Indonesia.

Comprehensive Banking Services

Commonwealth Bank has continued focusing on providing a full range of banking services. It is well positioned as a leading provider of Wealth Management services, and also expanding wider in Retail and SME, by offering tailored financial solutions to serve customer needs.

Commonwealth Bank is offering customers with various attractive products, such as savings, deposit, investment & bancassurance, working capital for Small and Medium Enterprises (SME), Safe Deposit Box (SDB), a 24-hour Call Centre, as well as real time transfers via Internet/Mobile Banking, Cashflow and convenience ATM features, SWIFT (Society for Worldwide Interbank Financial Telecommunication), BI-RTGS (Bank Indonesia Real Time Gross Settlement), free charge of SKNBI (Bank Indonesia’s National Clearing System/Sistem Kliring Nasional Bank Indonesia), and also special discount for mutual fund subscriptions.

Commonwealth Bank is registered and supervised by Indonesia Financial Authority (OJK). It has obtained the license since 1997.

Serving customers through its branches in 32 major cities, Commonwealth Bank is trying to reach the middle class segment cross the country. In addition, it continues focusing on innovation in products and technology to meet its customers' needs with a wide–ranging e-channel (digital banking) solution while at the same time educating people and customers about banking security and financial literacy.

Commonwealth Bank operates more than 100 ATM’s with more planned in the future. In addition to being linked to CBA’s global network, it is also linked with the largest ATM networks, such as ATM Bersama and PRIMA/BCA.

Commonwealth Bank also offers shopping convenience through the PRIMA/BCA and Maestro networks, enabling the ATM cards can be utilized as debit card to any merchant included in the networks.

In addition, Commonwealth Bank provides customers with comfortable, reliable and easy banking access through Internet Banking and Mobile Banking. Commbank Mobile Banking is the first application in Indonesia to have investment features, allowing a customer to buy mutual funds and place deposits at anytime and anywhere.

Service Excellence

In line with a vision of “to excel at securing and enhancing the financial wellbeing of people, businesses and communities”, since 2013, according to a survey of Banking Service Excellence Monitoring (BSEM) conducted by Marketing Research Indonesia (MRI), an independent survey agency, along with InfoBank Magazine, Commonwealth Bank has been the only foreign owned-bank to achieve a 4 consecutive year of the top 10 amongst all banks in Indonesia, in terms of service quality.

Strong and Confident

In 2015, Commonwealth Bank had maintained Fitch Rating national long-term rating of 'AAA' with a Stable Outlook. This is a sixth time consecutive achievement for Commonwealth Bank since 2010, and it is a clear testament that the company financial condition is stable. Such rating allowed Commonwealth Bank to issue some local debt instruments to fund its future growth.

As one of the most important markets in Asia, now day Indonesia is offering the opportunity of substantial growth. With a solid financial service as the Bank’s firm foundation, CBA will continue providing extensive supports and looking forward to seeing Commonwealth Bank plays a significant role and bringing positive influence towards Indonesian banking sector.