Commonwealth Bank inherited a wealth of experience and acumen in the Indonesian market analysis with the company's vision:

"To be the finest financial services organization in Indonesia through excelling in customer service"

In an attempt to achieve this vision, Commonwealth Bank applied a strategy by providing a series of consistently excellent services in meeting the financial needs of its customers.

In line with the strategy and business focus of CBA, Commonwealth Bank focuses on providing a full range of retail banking services, including home loans, personal loans, transaction accounts and demand and term deposits.

Commonwealth Bank in specifically aims to serve the middle-upper market in Indonesia that grew rapidly over the past few years, including those who have personal financial needs, business, family and other needs in Australia.

Particularly savings products include Tabungan Bunga Harian that offers its customers with direct gifts continuously, CommCash, CommSave, whereas particular loan products include mortgages CommLoan, Home Financing and KPM CommLoan.

To meet the needs of Indonesian students who continue their education in Australia, Commonwealth Bank offers deposit products to meet the special needs during their study period with AusStudent.

As a complete financial services provider, Commonwealth Bank also offers a wide range of investment products for various financial goals suitable for retail and wholesale clients, in which specific products included, such as CommInvest and treasury products. Commonwealth Bank also offers various bancassurance products for customer’s protection in the future.

Commonwealth Bank currently has 80 branch offices and cash offices in 22 major cities in Indonesia and continued to expand its service network in the future. Branch offices are located at strategic locations in Jakarta, Java, Sumatra, Kalimantan, Bali and Sulawesi.