Update General Terms & Condition and Procedures for Submitting Customer Complaints of PT. Bank Commonwealth


Dear Valued Customer,

Thank you for your trust in choosing PT. Bank Commonwealth as a banking partner.

Effective on July 2nd,2024, there is an update on General Terms and Conditions of PT. Bank Commonwealth regarding:
Other Terms and Conditions, in sections: 
    8. Confidentiality
  10. Representations and Warranties
  18. Customer Complaint Handling
  19. Others


Procedures for Submitting Customer Complaints

For more information:
The full Terms and Conditions can be accessed by clicking here
Complete procedures for submitting customer complaints can be accessed by clicking here


For product and service information, please contact Call CommBank at 1500030 or (62-21) 2935 2935 (international access) or through email customercare@commbank.co.id

 

Sincerely,

PT. Bank Commonwealth